Are you accepting new patients?
Yes, all three of our doctors are accepting new patients. Dr. Brittany Hervey and the Shelton location will be accepting new patients starting May 2, 2022.
Do you accept walkins?
Please call ahead at (203) 941-6999 during office hours. For urgent matters like broken bones and infections, we will try our best to get you in with one of our doctors within two business days.
What should I bring with me?
For your first visit with us, please bring your photo ID, insurance cards, list of current medications, relevant medical records, including X-ray or MRIs. For your convenience, you can print and fill out the new patient paperwork at home, then bring it to your first appointment. This will help save time during the check-in process. Click here for the forms.
What insurances do you accept?
We have contracts with a variety of major insurance providers. Please be aware that not all individual insurance plans cover podiatry services. We do recommend calling your insurance provider prior to your first visit to ensure we participate with your specific plan, as participation varies by region and by individual plan.
Do I need to obtain a referral prior to making an appointment?
Please check with your insurance company to determine whether a referral is required.
What if I need to cancel my appointment?
Please call the office within 24 hours of your appointment to inform us of cancellations. This ensures the doctor is notified and also allows the schedule to open up for another patient in need. We can also reschedule your appointment during that phone call to a more convenient time for you.
How do I schedule an appointment?
Please call our office during business hours to schedule, reschedule or cancel appointments.
When are you open?
Our Oxford office is open Monday through Thursday and Friday morning. The Glastonbury office is open Monday through Friday, but the doctors are only present on Tuesday through Thursday. As the doctors’ daily schedule can change, please call the office to confirm office hours.
How do I contact a doctor after hours?
Our doctors are available 24 hours a day. Call our main office at (203) 941-6999 and follow the instructions to contact the doctor “urgently.” Please be aware that after-hours are intended for urgent medical issues that cannot wait until the next business day.
IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.
May I request a specific physician?
Absolutely. Please advise the receptionist which physician you’d like to see. For continuity of care purposes, we do try to keep follow up visits with the same physician.
What education and training do podiatrists have?
Podiatrists today are highly educated and highly trained. The Doctor of Podiatric Medicine (DPM) degree is obtained at a four year podiatric medical school. This degree is most commonly obtained after a Bachelor’s degree from a four year institution. Residency programs are intensive and concentrate on high volumes of foot and ankle cases. It is required that all DPM graduates attend and graduate from a residency program which is at least three years. There is then an optional fellowship year, which occurs after residency, depending on if the podiatrist would like to subspecialize.
What conditions do podiatrists treat?
Podiatrists diagnose, treat, and educate patients on a variety of foot, ankle and lower leg conditions. Some of those conditions are:
Heel pain (such as, plantar fasciitis)
Arthritis in the foot and ankle
Tendon injuries and tendon disorders, including Achilles’ tendon
Foot and toenail fungus
… and many more!
How do I know if I need to see a podiatrist?
Podiatric physicians and surgeons are specialists in the foot and ankle, including musculoskeletal conditions. If you or a loved one is experiencing any of the following, please call our office to schedule an appointment, or inform your primary care doctor, who can send a referral to our office.
Pain or discomfort in the foot or ankle
Changes in the appearance of the foot or ankle
If you suffer from diabetes
If you suffer from arthritis of the foot or ankle
An unhealed sore on the foot or bottom of the foot
Various injuries, such as sprains or strains.
What are your nonsurgical treatment options?
Our doctors employ a variety of nonsurgical options depending on your condition including physical therapy, occupational therapy, injections, medications, padding, strapping, changes in shoegear, and orthotics.
Will I need surgery?
This will depend on the specifics of your condition. Our foot and ankle surgeons are committed to exhausting all conservative and nonsurgical options prior to discussing an operation. Most aches and pain heal without surgery. We offer a variety of treatment options and will cater those options to your specific needs. Our surgeons will ensure you understand all of your options and work with you to form a comprehensive treatment plan.
What is minimally invasive surgery?
Minimally invasive surgery is an operation where only a few small incisions are required to perform the operation. Foot and ankle surgeons use small, tube-shaped cameras to see inside the body and perform operations without cutting patients completely open. Minimally invasive surgeries are usually done on an outpatient basis. They are safer than open surgery and allow patients to recover more quickly.